July 13th, 2015
It’s bad enough when you answer a call with a blocked Caller ID and a human is on the other end. Answering a call to find a recording on the line, however, adds insult to injury.
How can it be worse? What about when the recording is late at night, or bugging you about something that has nothing to do with you?
Araceli King of Irving, Texas received 153 robocalls from Time Warner Cable – calls that continued even after she told the company they had the wrong number. This week, a judge awarded King $229,500 in damages from the company, tripling the penalty of $1,500 per call. The judge said he decided to send a message since the company made many of the calls even after the lawsuit was filed. According to Sergei Lemberg, the lawyer in the suit against the company said, “Millions of U.S. consumers get robocalls. Only a few of them take it a step forward and get a lawyer.”
It is satisfying to see some justice served in a situation that feels like a nightmare version of an all-too common occurrence. The fact is though, this ruling alone isn’t going to reduce everyday robocall abuse. And lawsuits aren’t exactly an easy or affordable way to get things done.
There is another way for consumers to handle harassing calls: by using the same technological advances that enable robocalls, but against the abusers. Software can easily record phone calls to create a record of abusive messages, identify source information from blocked calls, and more. One of the biggest barriers to fighting back against these types of calls is the additional time it takes. After all, dealing with a robocall has already wasted precious moments. Installing privacy protection apps on a phone may take a few minutes, but, like owning insurance, the chance that these apps could save the next Araceli King from 153 robocalls makes those few minutes worth it.
King’s $229,500 victory is one way to try to reduce phone harassment. But if enough people utilize call protection software, a larger victory could be possible – Robocall abusers will increasingly be held accountable, and the appeal of the annoying tactic will start to fade.
September 18th, 2014
Doctors have to work long hours and are almost always on call. As a result, they treasure their private time and privacy in their personal life and this includes keeping their personal numbers secret from their patients. One thing doctors hate to do is make calls from their personal phones because they know their patients will then have access to them at anytime. It’s not that doctors don’t love their patients or want to be reachable when something is urgent, but the fact is that they would rather have someone screen their incoming patient calls to protect the rare free time they have. Answering services are very effective at helping sort through incoming patient calls during off hours and routing the most urgent ones to the doctor.
So what is a doctor to do on the weekends when they have to call a patient? That’s where SpoofCard comes to the rescue. SpoofCard allows doctors to make calls from their cell phone but show their answering service as their caller ID rather than their personal number. As a result doctors can use the convenience of their cell phone to call patients while having the peace of mind that their personal number is protected and that the patient has a number that they can reach them through.
As a doctor all you have to do is download our app (either for Android or iPhone) on your phone and add credits. From there you can call your patients on your personal cell phone easily through our app and your personal number will be protected.
Steps on how to make a Spoof Call to one of your patients:
Open the SpoofCard App on your cell phone
Tap on “Make a Call”
Add your patients number that you want to call in the first input
Add the number for your office or your answering service in the second input (Caller ID patient will see when you call)
Tap “Place Call”
Spoofcard has many ways that it can help people in their daily lives. Please contact our support team if you have any questions on how we can help you.
March 13th, 2014
We’re happy to announce that SpoofCard now accepts Bitcoin digital currency for all web purchases.
At SpoofCard, we strongly believe that the added privacy benefits of Bitcoin, and the decentralized nature of the currency, will lead to the next revolution in payments. We saw PayPal revolutionize internet payments 15 years ago, we’re seeing it to a lesser extent with in-app purchases, and we believe we’ve seen what’s next in Bitcoin. The increased privacy and anonymity when paying with Bitcoin also aligns perfectly with SpoofCard’s goal of helping users protect their privacy when making phone calls.
We’ve chosen Coinbase to handle our Bitcoin payments, which is also used by top internet services, such as Reddit, OK Cupid, Khan Academy and The Fancy. We’re confident Coinbase is a solid choice for us, with their great reputation and deep ties to the technology community in Silicon Valley.
To make a SpoofCard purchase with Bitcoin, just select the “Pay with Bitcoin” button on our checkout page and follow the simple instructions at Coinbase.
June 12th, 2013
Introducing New Realistic Background Noises For Your Phone Calls: Dogs Barking, The Airport & Police Sirens
Today we’re launching not one, not two, but THREE new background noises to add to your spoofed calls so you can sound like your anywhere! With the introduction of dogs barking, the airport terminal, and police sirens, SpoofCard now features eight realistic background noises to choose from.
You might be wondering why you’d want to add background noises to your calls. Besides having some fun with your friends, you can use the car honking background noise to make it sound like you’re stuck in traffic on your way to work when you call your boss! Need to call someone back but want to make sure the call is kept short? Use the cell phone interference noise to make it sound like you’ve got a bad connection! Make it sound like you’re outside in a crowd, when you know you’re sitting at home without anything exciting happening! The possibilities are endless, for both the real world and fun pranks. Best of all, there are no extra fees for adding voice changers or background noises to your calls with SpoofCard!
Our new background noises are available on our mobile and desktop websites, along with our mobile apps.
December 14th, 2012
As Wired so beautifully pointed out, a federal appeals court this week has reversed a Mississippi law banning Caller ID Spoofing. The decision comes almost one year after we initially won our case against the state, before the decision was ultimately appealed by the state.
In essence, the appeals court concluded that the Mississippi statute went too far. The legislative history of the Truth in Caller ID Act shows that Congress authorized legitimate spoofing, and noted its importance for domestic-violence victims or consumers providing temporary phone numbers to businesses, the court said.
With the appeals case now also ruled in our favor, a precedent has been set across the nation that Caller ID spoofing is simply 100% legal in the United States if it’s not done with “the intent to defraud, cause harm, or wrongfully obtain anything of value”. This is important for our users, who now have the courts backing them, and we hope it may also be an important ruling that can help us get back into the Google Play Store and the iPhone App Store after our apps were improperly labeled as “illegal”.
It’s been a long fight, but things are finally starting to pay off for us and our users.
December 11th, 2012
Swatting needs to stop. That’s SpoofCards stance on this high-tech prank, plain and simple.
We’ve seen it on the news and we’ve read about it in the papers. Swatting is becoming a dangerous prank that has no place in the modern world. Anyone who commits swatting should be held completely accountable for their actions and their intentions. To anyone who has inadvertently become a victim of swatting, you have our deepest sympathy.
With all the news covering swatting recently, we felt now would be the time to open things up and give everyone, including the media, a detailed look at SpoofCard’s role in swatting. We think the facts will help clear our name and any misconceptions that may be out there regarding our role in swatting.
Unfortunately, it is true that Caller ID spoofing has been used in cases of swatting. However, as coverage of swatting increases, the media is quick to place the blame on SpoofCard. In reality, that is actually far from the truth. With a little research, they would find that there are many other spoofing services out there that could also be used. Out of the millions of legitimate and harmless calls that have been placed by SpoofCard users over the past 7 years, just one call has been used for a swatting prank. To date, SpoofCard has received around 15-20 subpoenas looking for information on these types of swatting cases, but only a single incident has actually been found to have occurred through our systems. That’s one too many for us, but this at least should show that it’s safe for us to say the majority of swatting pranks are not done through SpoofCard.
How are these SWAT team pranks done? There are typically two ways swatting calls are placed: by calling the secret, direct 10-digit phone number of 911 call centers or by using an online “TTY operator” chat and convincing the TTY operator to relay whatever message is given to them. This may sound strange to most people, but TTY operators are required to relay messages, as a service to the deaf (typically the only ones who would require TTY operators). This is not something SpoofCard can control or has anything to do with.
If SpoofCard were to shut down tomorrow, swatting would still live on. The fact is that SpoofCard simply offers a technology to consumers. The technology behind SpoofCard has been around for years and years. It’s the responsibility of the user of this technology to not commit outright illegal activities with it. In fact, in the one rare occasion that SpoofCard was used to commit a SWAT, authorities were relieved to find this, because it made tracking and prosecuting the end user easier! Remember, SpoofCard is not above the law and we have to cooperate with requests from law enforcement.
The folks who commit such heinous pranks flat out know what they are doing, and the legality associated with swatting pranks. Sadly, as we’ve grown to understand, because an act is wrong does not mean it will not be committed. Harsher consequences must be put into place to put a swift end to this nonsense.
If you are in the news media or law enforcement and you’re reading this, feel free to reach out to us if you’d like to learn more about swatting and what we at SpoofCard think can be done to eliminate it. We’re here to help and will do whatever it takes. This is a topic we’re passionate about curbing, because no one should have technology used against them like this.
August 14th, 2012
If you’re reading this, you’re probably reading it on the new and improved SpoofCard.com! We’re very excited about the new site and some of the changes we’ve made. One of the most important changes is how we handle logging in to SpoofCard.com, and eventually, how you’ll be logging in to all of our new mobile apps.
If you signed up for a SpoofCard account before June 13th 2012, you would have received a unique 8 or 9 digit PIN number to log in to SpoofCard.com, one of our mobile apps, or our phone based IVR. Once you received your PIN number, you probably either forgot it or spent a half hour trying to memorize it. No one liked trying to memorize a random 9 digit number. Not even us. So we decided to come up with a simpler solution for future.
Going forward, we’ll be using your registered phone number and a 4-6 digit security PIN code of your choice to log in to SpoofCard. The Old 8 and 9 digit PIN numbers will continue to be supported for now, but we’ll be asking you to update to the new login method when you log in. Additionally, we’re also offering the ability to use Facebook Connect, so you can sign in to SpoofCard with a single click. We think that this will make our upcoming mobile apps easier than ever before.
(Please note that the Facebook login option is completely optional, it’s simply for convenience, and will never have the ability to post to your Facebook account.)
December 13th, 2011
Great news today! We’ve prevailed in our lawsuit against the state of Mississippi, after a federal judge struck down the state’s recently enacted Anti-Caller ID Spoofing Act. Why is this a big deal? Because we’re now 2 for 2 in our lawsuits against states that have tried to create anti-Caller ID spoofing laws. You may remember that in 2009 we won our first lawsuit against the state of Florida.
Here’s our press release announcing today’s victory in this case:
Toms River, NJ — In an important case that confirms once again that there are constitutional limits on states attempts to regulate activities conducted over electronic networks, including the Internet, the U.S. District Court in Jackson, Mississippi ruled that Mississippi’s recently enacted Caller ID Anti-Spoofing Act was unconstitutional and issued a judgment in favor of TelTech Systems Inc, the parent company of SpoofCard.com. The Anti-Spoofing Act prohibited most callers, and Caller ID spoofing service providers such as SpoofCard, from using Caller ID spoofing to change the Caller ID number when making a call within Mississippi, or to any person in Mississippi.
The plaintiffs, who also included callers that use the Caller ID spoofing feature on their business and personal calls, claimed that the Mississippi law violated the U.S. constitution and the court agreed. The judge recognized that the proliferation of mobile phones, call forwarding, and other technological developments made it impossible for callers or service providers outside of Mississippi to ensure that they were not violating the Mississippi law except by not using Caller ID spoofing at all. Thus, the law had the practical effect of regulating commerce outside the state’s borders, in violation of the Commerce Clause of the U.S. constitution.
This is not the first time SpoofCard has won its lawsuit against a state’s anti-Caller ID spoofing legislation. The Mississippi district court came to the same conclusion as a Miami federal district court, which in 2009 struck down a similar Florida law in TelTech Systems, Inc. v. McCollum, Case No. 08-61644-CIV-Martinez-Brown (S.D. Fla. July 16, 2009).
Moving forward, the Mississippi and Florida decisions have set important precedents for future challenges to potential anti-Caller ID spoofing laws in other states. Furthermore, the court’s reasoning is not strictly limited to anti-Caller ID spoofing laws, as it also applies broadly to a state’s attempts to regulate activities conducted over national or global electronic networks, such as the Internet.
For more information on the Mississippi District Court decision in TelTech Systems, Inc. v. Barbour, Civil No. 3:10CV679TSL-FKB (D.C.S.D. Miss), please contact TelTech’s attorney, Mark Del Bianco, at 301-933-7216.
About TelTech Systems Inc.
TelTech is a leader in the development of one-of-a-kind communication products. SpoofCard is the world’s largest Caller ID spoofing service. It offers its service in the United States and around the world. SpoofCard is available to anyone, is purchased as a prepaid service similar to a calling card, and works to and from any phone. SpoofCard customers range from individuals, to business professionals, to celebrities. TelTech is also creator of TrapCall, the world’s first solution to unmask blocked and restricted calls.
April 10th, 2011
Congress Wants To Criminalize Legitimate Uses Of Caller ID Spoofing! Please Call Your Senator Today!
SpoofCard and the rest of the industry opposes H.R. 1258 because this bill prohibits all spoofing done with the “intent to deceive.” The problem is that anyone using caller ID spoofing is arguably doing so with the intent to deceive, even if their deception is either harmless or actually beneficial to society. The bill would essentially ban the use of caller ID “spoofing.” Earlier versions of the bill included language that would only ban the use of spoofing to cause “harm or obtain anything of value.” This “harm” language has been dropped from the bill.
The Senate earlier passed its version of the bill, S-30, which includes fairer, more specific terms. The Senate version of the bill (S.30) included language that would only ban the use of spoofing to “defraud, cause harm or wrongfully obtain anything of value.” The issue is now back before the Senate, which has to decide whether to accept the House language or insist on the requirement that there be some intent to cause a “harm” before caller ID spoofing is illegal.
Please contact your Senator’s office and ask to speak with the Legislative Aide handling the Caller ID legislation. Urge them to support the Senate language in S-30 so that caller ID will only be illegal when it is used “to defraud, cause harm, or wrongfully obtain anything of value.”
Here’s a script to get you started and some great points to include:
The House version uses very vague language that prohibits Caller ID spoofing with the “Intent to deceive”, which would refer to nearly all types of Caller ID spoofing, even for harmless or professional use. I therefore support the Senate version of the bill (S-30) because it would only prevent people from using the technology to commit fraud or cause harm.”
- “This technology affords me a much better level of personal security when calling people I don’t know.”
- “This technology allows me to conduct mystery shopping and other legitimate business activity, thus improving call center and customer service organizational responses
- “As a private investigator, I use this technology in looking for purposes that benefit society, such as locating criminals who have jumped bail and deadbeat fathers who fail to pay child support.”
- “As a lawyer, I use the technology to contact whistleblowers and witnesses whose identity needs to be protected.”
- “I use the technology as a telecommuter and or a distributed call center worker because I do not want my home number to appear in the caller ID readout.”
- “I am a [doctor, reporter, other professional] who must use my home phone or personal cell phone for business-related calls but do not want the people I call to view my personal number.”
Specific Language of the Two Bills
The bill in question, H.R. 1258, uses language that would essentially ban the use of Caller ID “spoofing”, even when done in a harmless manner or in a way that is beneficial to society. The bill states:
“CALLER ID INFORMATION.–
”(1) IN GENERAL.—It shall be unlawful for any person within the United States, in connection with any real time voice communications service, regardless of the technology or network utilized, to cause any caller ID service to transmit misleading or inaccurate caller ID information, with the intent to defraud or deceive.”
The Senate version of the same bill, S-30, includes fairer, more specific terms. The Senate version of the bill (S.30) included language that would only ban the use of spoofing to “defraud, cause harm or wrongfully obtain anything of value.”
PROHIBITION ON PROVISION OF INACCURATE CALLER IDENTIFICATION INFORMATION.—
”(1) IN GENERAL.—It shall be unlawful for any person within the United States, in connection with any telecommunications service or IP-enabled voice service, to cause any caller identification service to knowingly transmit misleading or inaccurate caller identification information with the intent to defraud, cause harm, or wrongfully obtain anything of value”.
March 31st, 2011
Get ready for an April Fools’ Day that will go down in history! Today we’ve launched our most frequently requested feature over the years – text message spoofing. We worked extra hard to put this together for you in time for April Fools’ tomorrow and we’re the ONLY company in the world that you will find capable of doing true text message spoofing to US phone numbers.
Sending a spoofed text message costs just 5 SpoofCard credits per message! If you don’t have a SpoofCard account, you can try out SMS spoofing for free before purchasing SpoofCard credits with 1 free text message per user at http://www.spoofcard.com/sms. If you’re an existing SpoofCard customer, just log in to your account and visit the “Send SMS” tab in the Control Panel to begin sending messages.
We’ll shut up now and let you go check out the SMS spoofing for yourself, because seeing is believing! Happy April Fools’ Day from your friends at SpoofCard.
Please be sure to review our Terms of Service for the acceptable use policy before using the SMS spoofing service.
Update: As of November 2012 we’ve had to disable the SMS spoofing feature as it stopped working in the United States. If we’re able to once again get this feature to work, we’ll re-enable it once again. Sorry for any inconvenience.
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Response To The Pending Federal Legislation Concerning Caller ID Spoofing
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