We encourage all users to act responsibly and considerately. In the occassion that a user does violate a law, we are fully open and compliant with local and national authorities. Please contact us with the request for information.
The legal department will only respond to attorneys or law enforcement. For other inquiries, please visit our Contact Us page
with Law Enforcement
We fully cooperate with police and lawyers. However, to protect our users, all requests for personal information must be accompanied with:
Approx Time Called
Once you have submitted a complaint, our legal department will respond by phone or email within 72 hours. If you have submitted a subpoena, court order, or search warrant, please allow up to 30 days for our compliance department to respond.hide info
Please provide us with as much information as possible to help us expedite your request. This includes phone numbers involved and the approximate time.hide info
We do not provide any information without documentation. Once we receive your inquiry we will search our database to determine if our service was used. If matching records are found, we will provide you with the information you will need to provide us with proper documents. Once that documentation is received, we can then release any and all records that you have requested.hide info
Each of the capabilities of SpoofCard is legal in the US. However, certain uses may be illegal depending on which state you are calling from or to. For example, a handful of states have passed laws that make it illegal to spoof caller ID for certain purposes, such as "to mislead, defraud or deceive the recipient of a telephone call." Before using the spoofing capability of SpoofCard, you should determine whether the use you will make of the service is legal in the state where you are calling from and the state where the party you are calling is located. In addition, it may be a violation of the federal Wiretap Act or certain state statutes to create a Group spoof and not disclose to others on the call that you are listening in on the call. You should protect yourself from possible federal or state criminal prosecution by informing the other parties that you are listening to their conversation.
In addition, it is illegal under the law of numerous states to record a telephone call without informing the other party that the call is being recorded. Before using the recording capability of SpoofCard, you should determine whether it is legal in the state where you are calling from and the state where the party you are calling is located to record the call without informing the called party. If you do not know whether such recording is legal in both states, you should protect yourself from possible state criminal prosecution by informing the other party that you are recording the conversation. SpoofCard cannot monitor conversations to determine whether they are being legally spoofed or recorded. SpoofCard disclaims any and all liability or responsibility for your use of the Card's spoofing or recording capability.OTHER COUNTRIES
SpoofCard.com makes no representation or warranty as to the legality of the use of SpoofCard or any of its capabilities in any country other than the United States of America. As with calls in the United States, SpoofCard cannot monitor international conversations to determine whether they are being legally spoofed or recorded. It is your responsibility to determine whether the use of the spoofing, recording and other capabilities of SpoofCard are legal in the country where you are calling to or from. SPOOFCARD.COM EXPRESSLY DISCLAIMS ALL LIABILITY OF ANY KIND FOR YOUR USE OF ANY OF THE SPOOFCARD SERVICES IN ANY COUNTRY OTHER THAN THE UNITED STATES OF AMERICA.hide info